Embedded form is not working in Squarespace

  • elvira1
    Asked on January 13, 2015 at 4:12 PM

    hi there,

     

    i included the form embed to Squarespace

    form: http://form.jotformeu.com/form/50103372617345

    embedcode:

     

    yesterday it worked but somehow today unfortunately it does not.

    see https://pet-portraitist.squarespace.com/order/

    it is included below "Und nun das Schwierigste: Platz für Bild suchen ;)"

    Und nun das Schwierigste: Platz für Bild suchen ;)

    is your system working proper. e.g. when i include a youtube code in squarespace it works.

     

    thank you for your help

    regards

  • raul
    Replied on January 13, 2015 at 5:26 PM

    You're not being able to see your form because your site is rendered using a secure connection (HTTPS) and your form is not.

    Embedded form is not working in Squarespace Image 1 Screenshot 30

    You would need to use the secure form option to use the HTTPS protocol in your form too.

    Embedded form is not working in Squarespace Image 2 Screenshot 41

    However, please note that since you're using a FREE plan you'll only be allowed to accept 10 SSL submission per month. If you're planning on receiving more than 10 submission then I suggest that you consider changing your plan or use the HTTP protocol to display your website.

    If you need further assistance, please let us know.
    Thanks.