What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How did i use 8 out of 10 ssl submissions?

    Asked by mrc10209 on January 13, 2015 at 05:53 PM

    I am not using ssl submissions on my forms, how my account reach 8 out of 10?

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    JotForm Support

    Answered by Kiran on January 13, 2015 at 07:18 PM

    I was not able to see any JotForm from visitors area. The JotForms may have been embeeded in Member's area which I was unable to access due to password protection. You should be receiving SSL submissions when the JotForm is embedded by checking Secure Form option from Embed Form wizard. You may uncheck this option and make sure that the URL starts with http only (Not https).

    After un-checking this option, you'll need to re-embed the JotForm on your website. Hope this information helps. Please let us know if we can be any further help.