What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Designer: Unable To Change the Background Color To Transparent

    Asked by crfconsultoria on January 13, 2015 at 08:18 PM
    I`m having the exact same issue. I click on the "X" to remove the background but when I go to my website, there is still a white background. I`m using a html plug-in in wix to do this.
  • Profile Image
    JotForm Support

    Answered by Charlie on January 13, 2015 at 10:29 PM


    It seems that there's a problem with the background color of the designer when changing it to transparent. I'll need to escalate this to our developers so that they can take a closer look and fix this in there end.

    For the meantime, as an alternative you can try changing the background to transparent by navigating to the Preferences->Background->Type "transparent" and click "OK".

    In my preview you'll see that the background now is transparent.


    Regarding the form designer bug, we'll receive a notification from our developers when this has been fixed.

    Thank you.