Why aren't my jotforms working on iPhone?

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    Richard Wood 
    Asked on January 14, 2015 at 07:05 AM



    We are spinalhomecare we have designed several forms on the site but they do not seem to work when used with an Iphone


    Can you advise us as to how we can fix this please





    Richard Wood


    07415 092178





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    Answered on January 14, 2015 at 11:13 AM

    I see you're having issues with getting your jotforms to work on iPhone Devices.

    Have you tried making your jotforms mobile responsive? Alternatively, you could try using our mobile responsive widget. However, be advised that you should only use one or the other, not both.

    In your account I found 5 different jotforms.

    Are any of them working on iPhone?

    Is there a particular jotform you are having problems with for this issue?


    Unless you meant that you want all of them to work on iPhone?

    When you say that none of them are working on iPhone can you explain more about what exactly isn't working so that we can investigate this further to help you.

    Additionally, I checked your first jotform on my iPhone 6 (iOS 8.1.2) and other than your jotform not fitting it does work on my end as I'm unable to replicate any major problems.