What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving email notifications

    Asked by Diana Hibner on January 14, 2015 at 07:08 AM

    why are the Global Child sumisssions NOT being forwarded to my email?

    forwarded email
  • Profile Image

    Answered by Carina on January 14, 2015 at 11:04 AM

    I checked and the the email dian**c@co**ast.net is not on our bounce list. I also checked our mail log and the email notifications are being sent:

    Please check your spam folder to see if they are stored there. You can also white-list Jotform domains. You can see here more details:

    Let us know if we can assist you further.