JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How come I can't see the "text" areas on a form, when sent to email?
I understand you correctly, you are referring the text in the email notifications right?
It's like when someone fills up your form and submitted it, you will receive a notification email. It contains the answers provided by the user. You can actually edit what will you get in the notification email. Here's how to do it:
1. Click "Emails" in the top menu, then select "Notification".
2. The "Compose Email" editor will appear. Here you can edit the notification email. You can add text, images, and answers provided by the user.
Hope you find this answer useful. If this is not what you need then let us know and please provide more details so we can assist you properly.