- wheatonparksAsked on January 14, 2015 at 09:58 AM
Emails to confirm and notify of form submissions are not being sent from our form. Submissions are being received and accessible when we login directly to Jotform.net.Page URL:
- BenAnswered on January 14, 2015 at 12:29 PM
I took a look at your jotform and it seems that you were sending emails through your own email. Can you please change it to email@example.com instead and see if you get the email notification to your inbox?
- TrishAnswered on January 14, 2015 at 12:33 PM
It worked yesterday. Why not today?
- BenAnswered on January 14, 2015 at 01:38 PM
We can not see direct issue at hand, which is why I suggested switching to firstname.lastname@example.org instead. This would allow us to see if you are receiving the emails from there or not, suggesting that the issue is caused because the emails headers.
If you are not receiving it in either case, that would give us further details and help us resolve this issue.