What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I did not realize that the Free starter package did not include paid submissions. I need to know what plan to sign up for

    Asked by pixelpaint on January 14, 2015 at 10:19 AM

    I need to know how many PAID submissions I can have ANNUALLY if I sign up for the Premium package (currently on sale for $45/year). I am expecting an average of 50 PAID submissions per month, and so I think that the Premium package will work, but I want to verify how you measure/determine if we have exceeded our space, etc. Please advise. I need to pick a plan ASAP as I am not able to take orders right now!

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    JotForm Support

    Answered by david on January 14, 2015 at 12:38 PM


    The only package that differentiates between submission types is the "Free" package.  For all paid packages, the submission limits are for any type of submission.  So for the "Premium" subscription, you can receive 1000 total of any type of submissions.  This could be 1000 payments submissions, 1000 SSL, or 1000 regular.   If you are only expecting ~50 payments per month, our "Premium" plan is more than sufficient.

    Let us know if you have any further questions and we will be happy to help.