What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to accept form submissions

    Asked by carribean on January 14, 2015 at 12:45 PM

    Can access messages.

    I am not able to read requests. There is a message stating the forms are suspended. Why am i get this message? Why can't I accept requests?

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    JotForm Support

    Answered by Mike on January 14, 2015 at 03:30 PM

    Thank you for contacting us.

    The suspended form message is just a text on the form. It seems that the form was updated to not accept further submissions.

    There is another form on your account 'Clone of Catering Request -ORIG' which looks complete.

    You might consider creating a clone of that complete form in order to use it as a fresh form.

    If you need any further assistance on this, please let us know.