How to accept form submissions

  • Profile Image
    Asked on January 14, 2015 at 12:45 PM

    Can access messages.

    I am not able to read requests. There is a message stating the forms are suspended. Why am i get this message? Why can't I accept requests?

  • Profile Image
    Answered on January 14, 2015 at 03:30 PM

    Thank you for contacting us.

    The suspended form message is just a text on the form. It seems that the form was updated to not accept further submissions.

    There is another form on your account 'Clone of Catering Request -ORIG' which looks complete.

    You might consider creating a clone of that complete form in order to use it as a fresh form.

    If you need any further assistance on this, please let us know.