How do I cancel my subscription?

  • missmissymissm
    Asked on January 14, 2015 at 3:19 PM

    I attempted to downgrade my account to the free account once in December and another time today and it is still showing as a paid account? How do I change my subscription to a free account?

    Jotform Thread 496180 Screenshot
  • Welvin Support Team Lead
    Replied on January 14, 2015 at 5:08 PM

    Hi,

    Your subscription is already cancelled upon checking our records. Your account is set to downgrade to our free plan on January 17th this year.

    Thanks

  • missmissymissm
    Replied on January 18, 2015 at 10:19 PM

    Thank you.

     

    Will I be charged anything further?

  • Welvin Support Team Lead
    Replied on January 19, 2015 at 3:22 AM

    No further charges will be taken from your card. Your subscription is already deactivated. But not unless you will re-upgrade again.

    Thanks