What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How do I cancel my subscription?Asked by missmissymissm on January 14, 2015 at 03:19 PM
I attempted to downgrade my account to the free account once in December and another time today and it is still showing as a paid account? How do I change my subscription to a free account?
Your subscription is already cancelled upon checking our records. Your account is set to downgrade to our free plan on January 17th this year.
Will I be charged anything further?
No further charges will be taken from your card. Your subscription is already deactivated. But not unless you will re-upgrade again.