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missmissymissmAsked on January 14, 2015 at 3:19 PM
I attempted to downgrade my account to the free account once in December and another time today and it is still showing as a paid account? How do I change my subscription to a free account?
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Welvin Support Team LeadReplied on January 14, 2015 at 5:08 PM
Hi,
Your subscription is already cancelled upon checking our records. Your account is set to downgrade to our free plan on January 17th this year.
Thanks
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missmissymissmReplied on January 18, 2015 at 10:19 PM
Thank you.
Will I be charged anything further?
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Welvin Support Team LeadReplied on January 19, 2015 at 3:22 AM
No further charges will be taken from your card. Your subscription is already deactivated. But not unless you will re-upgrade again.
Thanks