How do I cancel my subscription?

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    missmissymissm
    Asked on January 14, 2015 at 03:19 PM

    I attempted to downgrade my account to the free account once in December and another time today and it is still showing as a paid account? How do I change my subscription to a free account?

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    Welvin
    Answered on January 14, 2015 at 05:08 PM

    Hi,

    Your subscription is already cancelled upon checking our records. Your account is set to downgrade to our free plan on January 17th this year.

    Thanks

  • Profile Image
    missmissymissm
    Answered on January 18, 2015 at 10:19 PM

    Thank you.

     

    Will I be charged anything further?

  • Profile Image
    Welvin
    Answered on January 19, 2015 at 03:22 AM

    No further charges will be taken from your card. Your subscription is already deactivated. But not unless you will re-upgrade again.

    Thanks