What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not working correctly when it's embedded on my website

    Asked by ManikinAgency on January 14, 2015 at 03:30 PM

    So I have my my form.  I told users not to use Chrome because the form was not working properly with Chrome.  


    The two I tested that were working the best work Internet Explorer and Firefox.  


    Now, my users cannot get past the first page on either.   The NEXT button does not work.


    Please help.  



    Page URL:

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    Answered by raul on January 14, 2015 at 05:02 PM

    Please try to re-embed your form using the iframe code instead.
    There are some script conflicts in your website that may be preventing your form to work correctly.

    Let us know if this helps.
    Best Regards.

  • Profile Image

    Answered by ManikinAgency on January 15, 2015 at 09:57 AM

    That was a huge help.   I have it working in Chrome, Explorer, Safari and Torch and Firefox.  

    You guys ROCK!

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    JotForm Support

    Answered by EltonCris on January 15, 2015 at 11:19 AM

    On behalf of my colleague Raul, you're welcome.

    Feel free to contact us again should you have more questions.

    Have a good day!