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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Widget not shown: Ticket Purchases Widget not shown on website, only label is shown

    Asked by mmarlin74 on January 14, 2015 at 04:15 PM
    Thanks again, Ben. Last question (I hope). I've inserted the widget into my form, but when I view it or try to complete it via my website, but the box to include the number of "attendees" does not appear. All I see is the the label.
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    Answered by KadeJM on January 14, 2015 at 05:37 PM

    You've mentioned you are having an issue with viewing the ticket widget from within your jotform after embedding it into your website.

    I tried looking in your original thread to see if I could find out where you have it embedded but  I couldn't find anything. 

    Can you please provide us with a link to the website page you have your jotform embedded on so that we can take a deeper look at this issue for you.

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    Answered by Ben on January 14, 2015 at 06:27 PM


    We will be raising this issue to our developers and will update you through this thread as soon as there are any updates on the issue.

    Best Regards,