What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Widget Configurable list is always showing required error messageAsked by firstname.lastname@example.org on January 14, 2015 at 04:30 PM
I have problem with Configurable list widget. I placed it in my form: http://form.jotformeu.com/form/43314431107341(to go straight to this widget please pick up "Everything settle just would like to place an order" option) and it was working till today.
I get info from my customer that he can't pass through this widget.
Fields for the wiget:
*First name : text
Nickname : text
*Last name : text
Number : number
*Size : dropdown : XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL
*Model : dropdown : Level 3, Level 2, Level 1, Kids Jersey
*Quantity : number
Comment : text
I tried and he is right i get red info: "Są błędy na tej stronie. Popraw je przed kontynuowaniem" which means "There are mistakes. Correct them before continue"
It doesn't matter if fields are required or not.
Strangest thing is that I can pass through in incognito mode of my browser.
Any help with this issue?
We apologize for the delays.
I checked and test submitted your jotform http://www.jotformeu.com/form/43314431107341 but I could not replicate yet the mentioned issue.
I was able to use the Configurable list widget
and then successfully submit the form
If you check the submission data of your form, you will see my test submission there.
The *required field message is not a bug... it is just that you have set the configurable list as a required question.. so it needs to be complete answered (all columns) before the required message will go away.
Please inform us if issue persist.