Widget Configurable list is always showing required error message

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    sales@rrrogal.com
    Asked on January 14, 2015 at 04:30 PM

    Hi,

    I have problem with Configurable list widget. I placed it in my form: http://form.jotformeu.com/form/43314431107341(to go straight to this widget please pick up "Everything settle just would like to place an order" option) and it was working till today.

    I get info from my customer that he can't pass through this widget.

    Fields for the wiget:
    *First name : text
    Nickname : text
    *Last name : text
    Number : number
    *Size : dropdown : XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL
    *Model : dropdown : Level 3, Level 2, Level 1, Kids Jersey
    *Quantity : number
    Comment : text

    I tried and he is right i get red info: "Są błędy na tej stronie. Popraw je przed kontynuowaniem" which means "There are mistakes. Correct them before continue"

    It doesn't matter if fields are required or not. 

    Strangest thing is that I can pass through in incognito mode of my browser.

    Any help with this issue?

    Regards
    Artur

  • Profile Image
    sales@rrrogal.com
    Answered on January 14, 2015 at 05:21 PM

    Anyone?

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    jonathan
    Answered on January 14, 2015 at 06:37 PM

    Hi,

    We apologize for the delays. 

    I checked and test submitted your jotform http://www.jotformeu.com/form/43314431107341 but I could not replicate yet the mentioned issue.

    I was able to use the Configurable list widget

     

    and then successfully submit the form

     

     

    If you check the submission data of your form, you will see my test submission there.

    The *required field message is not a bug... it is just that you have set the configurable list as a required question.. so it needs to be complete answered (all columns) before the required message will go away.

    Please inform us if issue persist.

    Thanks.