What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I used the submitter's email address as my reply-to email?

    Asked by emfnboca on January 14, 2015 at 09:15 PM
    I had one more question. When the from is sent to me and want to reply to sender. Its jots email. How can I setup the from that I can reply or see there email? screen shot attached.
    sender email mandrill
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    JotForm Support

    Answered by jonathan on January 14, 2015 at 09:43 PM

    Hi,

    Please refer to this user guide: 

    -Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

     

    Hope this help. Let us know if you need further assistance.

    Thanks.

     

     

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    Answered by edub on January 14, 2015 at 09:56 PM

    Unfortunately I dont have that option on my form. They are all blank. Can you check one form to see.  Thanks

     

    http://www.jotform.com//?formID=50058226594154

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    JotForm Support

    Answered by jonathan on January 14, 2015 at 10:10 PM

    Hi,

    I suggest doing the following update/modification on your jotform http://www.jotform.us/form/50058226594154

    #1 Make sure that your form field names/labels are not blank or empty.

     

    #2. Delete the old Notifier and add new using the Add New Email button.

     

    #3 You should be able to see now the field name available in the Reply-To drop-down option and can use it (i.e. E-mail field name)

     

     

    Hope this help. Inform us if are still having difficulty doing it.

     

    Thanks.

     

     

     

     

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    Answered by edub on January 15, 2015 at 08:30 PM

    Thank you! Everything works perfect! Have a great day.

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    JotForm Support

    Answered by jonathan on January 15, 2015 at 08:46 PM

    Hi,

    We're glad to be of help.  =)

    Contact us again anytime should you need further assistance on JotForm.

     

    Thanks!