How can I used the submitter's email address as my reply-to email?

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    emfnboca
    Asked on January 14, 2015 at 09:15 PM
    I had one more question. When the from is sent to me and want to reply to sender. Its jots email. How can I setup the from that I can reply or see there email? screen shot attached.
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    jonathan
    Answered on January 14, 2015 at 09:43 PM

    Hi,

    Please refer to this user guide: 

    -Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

     

    Hope this help. Let us know if you need further assistance.

    Thanks.

     

     

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    edub
    Answered on January 14, 2015 at 09:56 PM

    Unfortunately I dont have that option on my form. They are all blank. Can you check one form to see.  Thanks

     

    http://www.jotform.com//?formID=50058226594154

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    jonathan
    Answered on January 14, 2015 at 10:10 PM

    Hi,

    I suggest doing the following update/modification on your jotform http://www.jotform.us/form/50058226594154

    #1 Make sure that your form field names/labels are not blank or empty.

     

    #2. Delete the old Notifier and add new using the Add New Email button.

     

    #3 You should be able to see now the field name available in the Reply-To drop-down option and can use it (i.e. E-mail field name)

     

     

    Hope this help. Inform us if are still having difficulty doing it.

     

    Thanks.

     

     

     

     

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    edub
    Answered on January 15, 2015 at 08:30 PM

    Thank you! Everything works perfect! Have a great day.

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    jonathan
    Answered on January 15, 2015 at 08:46 PM

    Hi,

    We're glad to be of help.  =)

    Contact us again anytime should you need further assistance on JotForm.

     

    Thanks!