What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Saving Form Function Not Working!

    Asked by hgfamily on October 10, 2011 at 10:11 AM

    Saving Form Function Not Working! I am using IE9 and Windows 7 versions. Keep giving me an error message. Please help because I need to update several forms.

  • Profile Image

    Answered by emrew86 on October 10, 2011 at 10:35 AM

    Hi hgfamily, I have submitted successfully. I have uploaded a file as well. Can you explain the problem in detail and can you add a screen please ?

  • Profile Image

    Answered by hgfamily on October 10, 2011 at 11:33 AM

    My current forms or any new forms will not save.

  • Profile Image

    Answered by allanftd on October 10, 2011 at 01:01 PM

    Hi hgfamily,

    I was able to clone a form of yours as well as make changes to it. See the form "Clone of info". Please try again and let us know if it worksfor you or not.

    Note that allow some more time for the system to save your form if it is longer or more complex (i.e. many conditions, hidden fields, huge images, etc) than usual.

    Please let us know if you need further assistance.