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    Not Receiving Email Notifications From Form

    Asked by Jillian Stone on January 14, 2015 at 09:40 PM
    I also created a form for a client and though it appears to work, they are not receiving the notice that someone filled out their contact form.
    email notifications
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    JotForm Support

    Answered by Charlie on January 14, 2015 at 10:04 PM

    Hi,

    Upon checking this link that you shared, http://www.greenvalleypm.com/contactus.html. I see that the form is associated to a different account, the account username jsstone. It would be better if you can log in to jsstone and request assistance for this issue. However, if you have access to it, you can check guide that we have on how to setup your email notifications to avoid or fix the problems: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    I hope this helps.

    Thank you.