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Refund on upgradeAsked by nicojohnson36 on January 14, 2015 at 11:12 PM
First of all, thanks for a great product. I'm writing because I updated to Premium four days ago, and just today decided I'd need the Economy package. Is it possible to remove the previous charge associated with the Premium upgrade and to only charge me for the Economy package? I only planned on having a paid subscription for a month at this time.
Put another way – could you please cancel the charge for $9.95 and just charge me $16.73?
product Updated charge thanks
Nevermind, just realized this is done automatically. Got the email confirmation. Thank you!
Yes, our payment processor will do it automatically for as long as you choose to change your subscription rather than making a new payment.
Please contact us again if you need further assistance.