What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Designer: Radio button is not styling the same with the other radio buttons

    Asked by fabglobal on January 15, 2015 at 07:34 AM

    I gave my radio buttons a custom style and color via de the form designer. But the Other radio button does not receive this style. Can this be fixed?

    Check screenshot for example.

    Thanks for providing a solution!

     

    Screenshot
    radio buttons form designer style not styling check box
  • Profile Image
    JotForm Support

    Answered by Jan on January 15, 2015 at 11:25 AM

    Hello,

    Thank you for the screenshot. Please give me more time to work on this issue. I'll get back to you once I found out a solution. 

    Thank you for your patience.

  • Profile Image
    JotForm Support

    Answered by Jan on January 15, 2015 at 04:26 PM

    I apologized, but I cannot fix the issue about the radio buttons.

    I tried different CSS code and other settings but it is still the same. One of the reasons why it is not styling is because the radio button is not using a label but a text box.

    Since I cannot fix your issue, I will be escalating this ticket to our developers so that they can take a look at it. We will notify you via this thread once there is an update.

    Thank you again for your patience.

  • Profile Image

    Answered by fabglobal on January 20, 2015 at 09:33 AM

    Thanks for looking into this. Hope to hear soon from you guys.

  • Profile Image

    Answered by Carina on January 20, 2015 at 10:49 AM

    This ticket was already assigned to a developer and was considered important. Unfortunately I cannot give you an estimate time for a resolution.

    Our developer will contact you via this thread as soon as he has more news on this matter.

     

    If you need further assistance please let us know as we're here to help. 

  • Profile Image

    Answered by wachusett on April 21, 2015 at 04:18 PM

    Hi - I was wondering if there has been any progress on this problem?

    thanks - rachel

  • Profile Image
    JotForm Support

    Answered by Kiran on April 21, 2015 at 05:00 PM

    Unfortunately, there is no update on the issue currently. Sorry for the incontinence caused. Our development team must be busy in fixing other critical issues for a smooth functionality of the product. Hopefully the issue is fixed very soon and you'ld be updated through this thread once it is fixed.

    Thank you for your understanding and patience. 

  • Profile Image

    Answered by jlp817 on May 17, 2016 at 05:05 PM

    Absolutely ridiculous.  I'm about to cancel JotForm.  Forms look like a child made them.  Fonts dont match up field widths are different.  Absolute mess. It takes a year for a developer to fix this?  Wow.  That's sad.  Maybe just sticking with 1 simple form creator instead of form builder, form designer, form templates, form themes.  They don't work together and some of us require the form to match our website's style.  I even tried the "reset theme styles"  but the CSS organization of classed and ID's make absolutely no sense.

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 18, 2016 at 12:10 AM

    @jlp817

    Thanks for your feedback. Your question seems to be a little different from this topic. I believe your question has been answered on your other here https://www.jotform.com/answers/841216.

    --

    @Everyone,

    A feature requests ticket about customized "other" radio button style is still opened. For now, you can inject any of the following CSS codes to your form if you want a custom "other" radio/checkbox button or if you prefer not to show it (since clicking the "other" textbox field will automatically select the checkbox/radio button associated with it).

    /***Remove other checkbox-radio***/

    .form-checkbox-other, 

    .form-radio-other {

        visibility : hidden !important;

    }

    -----

    For custom "other" radio/checkbox, you can get the CSS codes here: http://pastebin.com/raw/di72y4eL

    Note: This only works on WebKit browsers like Chrome/ Safari

    Here's how to inject Custom CSS codes to your form: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    If you want to change the radio/checkbox button colors, you can change them on the code. If you need further assistance, let us know.