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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Someone emailed me that address field won't allow them to enter French Postcode

    Asked by hunchermuncher on January 15, 2015 at 08:33 AM

    Hi,

     

    I had an email from someone today who said the form would not allow them to enter their French postcode. I wondered if you had come across this before.

    Page URL:
    http://dramaresource.com/courses/book-online

    french postcode email
  • Profile Image
    JotForm Support

    Answered by Welvin on January 15, 2015 at 11:05 AM

    Hi,

    Do you know if they see an error to it? Because I've tried it here and it's working just fine. Here's a screenshot:

    Note that the address field is required, therefore, all input fields aside from Street Address Line 2 must be completed first before they can submit the form.

    Thanks

  • Profile Image

    Answered by hunchermuncher on January 16, 2015 at 05:02 AM

    Thanks for testing it out. I guess they must have left a field unfilled!

  • Profile Image
    JotForm Support

    Answered by Welvin on January 16, 2015 at 06:09 AM

    You're welcome! If you require any further assistance, feel free to contact us again.

    Thanks for using Jotform!