What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are not secured

    Asked by paul romero on January 15, 2015 at 08:35 AM

    I do not see a lock on the URL for forms I have created.  I was in the impression that they were secure?

    Page URL:
    http://form.jotform.us/form/50143404145139

    My Forms lock
  • Profile Image

    Answered by Sean on January 15, 2015 at 11:13 AM

    Hi Paul,

    Thank you for contacting us for support. I am more than happy to help out. If you would like to secure your form, you should ensure that the "Secure form" option is checked when you access the embed option in your toolbar.

    You can sign up for a free account here at Jotform and experience the awesome features that we have to offer. Please note that free accounts are limited to 100 regular submission, 10 secure submissions and 10 payment submissions. Once your form reaches any of the submission limits listed your forms will be disabled and all the submissions thereafter will be sent the next month when your limits have been refreshed. I hope this helps. Feel free to ask for additional if needed.

    Cheers!
    Sean