What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Quota Reached

    Asked by lovehorsemanship on January 15, 2015 at 11:18 AM

    Hi, 

    I received an email today informing me that my custom form upload quota had be reached my forms would be disabled.

     

    I'm confused however,because I'm not storing anything on my free account space. All of the forms data is going to a dropbox integration. So I'm not sure why I'm using any space at all towards the quota.

    quota reached overlimit
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    JotForm Support

    Answered by Welvin on January 15, 2015 at 11:58 AM

    Hi,

    Actually, all the files that have been uploaded to your form are saved to our servers even you have integration your form to Dropbox. There's no way you can bypass this limit. You can, however, delete your submission with file uploads to it to free up your file storage limit. But before doing that, make sure to keep a backup of your submissions. Otherwise, there's no way you can retrieve it at a later date.

    Thanks