What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your email is not on the bounce list. I checked the email notifications and it shows that the settings are configured correctly.
The mail logs show that the submissions were sent successfully.[2015-01-15 12:31:02] Submission #297152262660175410 Form #22375923945159 SENT to firstname.lastname@example.org from email@example.com via AMAZONSES [2015-01-15 12:24:53] Submission #297151892942488774 Form #22375923945159 SENT to firstname.lastname@example.org from email@example.com via AMAZONSES [2015-01-15 12:24:03] Submission #297151842942222776 Form #22375923945159 SENT to firstname.lastname@example.org from email@example.com via AMAZONSES
Please check your spam folder. You can try whitelisting Jotmail IP addresses as well.
Thank you very much.