Unable to receive notification email

  • houstonfinance
    Asked on January 15, 2015 at 11:52 AM

    I have 2 forms with you. One goes to my email the other is not.

     

    please help me 

    Page URL: http://houstonfinance.com/Application5.html
  • Jan
    Replied on January 15, 2015 at 12:52 PM

    Hello,

    Your email is not on the bounce list. I checked the email notifications and it shows that the settings are configured correctly.

    The mail logs show that the submissions were sent successfully.

    [2015-01-15 12:31:02] Submission #297152262660175410 Form #22375923945159 SENT to info@houstonfinance.net from noreply@jotform.com via AMAZONSES https://support.jotform.com/emails/54b7f7b3b5fecddf358d3e73 [2015-01-15 12:24:53] Submission #297151892942488774 Form #22375923945159 SENT to info@houstonfinance.net from noreply@jotform.com via AMAZONSES https://support.jotform.com/emails/54b7f7b3b5fecddf358d3e73 [2015-01-15 12:24:03] Submission #297151842942222776 Form #22375923945159 SENT to info@houstonfinance.net from noreply@jotform.com via AMAZONSES https://support.jotform.com/emails/54b7f7b3b5fecddf358d3e73

    Please check your spam folder. You can try whitelisting Jotmail IP addresses as well.

    Thank you very much.