I've requested to reset my account password- No email received

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    corwinsmith
    Asked on January 15, 2015 at 01:55 PM

    I changed the password and failed to write it down. I have requested the password resent 3- 4 times and still no email with the reset.

    Help!

     

    Brian

    949.697.8055

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    Jeanette
    Answered on January 15, 2015 at 02:50 PM

    Your email  info@c******h.com is IN  the bounce list, but I've removed it already.

    Please make sure the email notifications are not missing the Sender Name or Sender Email fields

    https://cms.jotform.com/uploads/image_upload/image_upload/global/23244_pleaselect.png