What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Could Not Be Uploaded

    Asked by vanvlack on October 10, 2011 at 11:59 AM

    Hi there... New member here and JotForm seems great but only if it worked :(


    I keep getting the error, file could not be uploaded please go back and try again. It doesnt matter which file I choose. I did research on support forums and saw to clear my cache, cookies, etc, which I have done and still the problem. I also made a brand new form as a duplicate and still i am having the problem.

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    Answered by vanvlack on October 10, 2011 at 01:23 PM


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    Answered by fxr on October 10, 2011 at 04:16 PM

    hi vanvlack ,

    is it possible to a screenshot of the error msg?

    also file type/size , form ID & browser type would help aid our troubleshooting process.



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    Chief Technology Officer

    Answered by eee on October 10, 2011 at 04:17 PM

    Dear Vanvlack,

    I have just checked your form and problem is fixed by now.

    I also left a test submission with Jotform name.

    Sorry for the problem,



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    Answered by vanvlack on October 10, 2011 at 04:18 PM
    Thank you.

    Sent from my iPhone

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    JotForm Support

    Answered by Mike_T on October 10, 2011 at 04:53 PM

    We are more than thankful for your cooperation and patience with us and would like to say that we are glad to assist you anytime.