Receiving a lot of notifications

  • zultys
    Asked on January 15, 2015 at 3:16 PM

    Please stop!!

    Please provide an explanation

  • raul
    Replied on January 15, 2015 at 4:07 PM

    I've checked our mail logs and I see that you're receiving those emails because a spammer is filling the form since he/she is using the same email address to do this.

    Receiving a lot of notifications Image 1 Screenshot 20

    To prevent this, you can set unique submissions for your form which allows only one submission per person. Or add a captcha field or the new Google's Recaptcha widget in your form.

    I see that you've already disabled the form which will prevent the form from being accessed. So you can modify your form with any of the suggestions above and re-enable it again.

    Let us know if this helps.
    Thank you.

  • zultys
    Replied on January 15, 2015 at 4:13 PM

    My form users will be completing these forms over and over so your method will not work for me.

    Any other ideas?

  • raul
    Replied on January 15, 2015 at 4:35 PM

    If you have the form embedded in your website, then you can ban the IP address of the spammer to prevent him/her accessing your site.

    You can find the IP address in the submissions screen of your form.

    Receiving a lot of notifications Image 1 Screenshot 20

    If you want to try this method, you'll need to modify the .htaccess file on your website to do this blocking. Here you can find an example of how to accomplish this: http://kb.mediatemple.net/questions/1699/Block+a+specific+IP+address+from+accessing+your+website#gs