What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the maximum file size allowed for uploads?

    Asked by UCBMA on January 15, 2015 at 03:51 PM

    What is the maximum file size for folks to attach logos and photos in the form? We have a form for new members to submit their listing information and we ask for a few graphic files. But the one member just lost all the data because it was too big I guess.

    Page URL:
    http://form.jotform.us/form/50135231829147

    size maximum all and upload
  • Profile Image

    Answered by raul on January 15, 2015 at 04:41 PM

    The maximum allowed size for file submissions is 1GB per submission. However, the account has a maximum storage size which in your case is 100MB since you're using a FREE plan.

    You can see how much of space you have available in your account by clicking on the man looking icon and look for the Upload space information.

    Hope this answers your question.

    Let us know if you have further questions.
    Thank you.