My forms are disabled because of Secure submissions

  • ads1
    Asked on January 15, 2015 at 5:24 PM

    Hello, 

     

    My forms have been disable because of secure submissions, BUT I do not have the submissions set to be secure. I proactively did so so the would not become disabled. Please advise on how to fix this issue. 

  • David JotForm Support Manager
    Replied on January 15, 2015 at 6:34 PM

    The link provided is not a valid link, if you are embedding the form on google sites, since it runs in https protocol (secure), it will force any embedded form to submit in the same protocol even though you did not embedded it securely.

    Only for this time I have reset your SSL counter, so your form is available again. You might need to upgrade to paid plan that would enable you to receive more secure submissions, if you will be embedding your form there. Let us if you need anything else, we will be glad to assist you.