What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are disabled because of Secure submissions

    Asked by ads1 on January 15, 2015 at 05:24 PM



    My forms have been disable because of secure submissions, BUT I do not have the submissions set to be secure. I proactively did so so the would not become disabled. Please advise on how to fix this issue. 

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    JotForm Support

    Answered by BDAVID on January 15, 2015 at 06:34 PM

    The link provided is not a valid link, if you are embedding the form on google sites, since it runs in https protocol (secure), it will force any embedded form to submit in the same protocol even though you did not embedded it securely.

    Only for this time I have reset your SSL counter, so your form is available again. You might need to upgrade to paid plan that would enable you to receive more secure submissions, if you will be embedding your form there. Let us if you need anything else, we will be glad to assist you.