What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving Email notifications from JotForm

    Asked by jgna on January 15, 2015 at 07:04 PM

    I have not received the last several forms.

    I added 2nd recipient and he did not receive the notifications either.

    The name of the form is, "Database Password Request."

     

     

     

     

    Page URL:
    http://jackiegortonnurseattorney.com/registered.htm

    paid account name recipient not received
  • Profile Image
    JotForm Support

    Answered by jonathan on January 15, 2015 at 07:54 PM

    Hi,

    I checked your jotform http://www.jotform.us/form/41147840807152 and I noted that there was actually no Notifier Email on it.

    I suggest you add a Notifier using the Add New Email button and then test and check again.

    this should fix the issue. 

    Hope this help. Please let us know if issue remains.

     

    Thanks.