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Not able to view form submissions in my account.Asked by anjicrain on January 16, 2015 at 12:42 AM
I currently have a form entitled, New Dance Cinema. I have been using it for a couple of months now without difficulty. For some reason, I just discovered that it won't open. When I click on it nothing happens. I did realize a few days ago that the actual form wouldn't open on my website and so I changed the format a bit to get it back up. It appeared that you were updating some of the layouts and that they weren't quite finished so I am wondering if that is what's happening now. Any insight you could give would be much appreciated as I will need to view these submissions urgently.
Submissions my account won't open open
I am not sure if I have understood your question correctly. Do you mean to say that you are unable to view submissions of your form?
I did check your account and did not find any issue with that. You should be able to view your form's submission without any problem. I did try to go to your form's submission page and did not have any trouble. Please check the screenshot below:
I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you in clearing browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Hope this helps.
Do get back to us if the issue persists.