What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Limits

    Asked by ianlowe on January 16, 2015 at 04:27 AM

    I am receiving messages saying that I am near the limit of 10 form submissions for the month and that I need to upgrade.

    However, when I go to the upgrade page the information concerning Free Accounts tells me that they allow 100 form submissions per month.

    I am confused....help me understand please.

    form limits Submissions free accounts information
  • Profile Image
    JotForm Support

    Answered by Welvin on January 16, 2015 at 06:32 AM

    Hi,

    100 submissions per month for regular submissions. Note that SSL/Secure and Payment submissions limit are different for Free Account. To summarize, free accounts are limited to:

    100 for non-Secure and non-Payment Submissions

    10 for SSL or Secure Submissions

    10 for Payment Submissions

    If you reach any of these limits, your forms will be temporarily disabled until the next monthly reset scheduled or until you upgrade your account to our paid plans.

    Thanks