What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Captcha error message when trying to email form.

    Asked by Husbanken on January 16, 2015 at 08:11 AM

    I`trying to email this form but get the this message.

    What is wrong?

    Page URL:
    http://form.jotformeu.com/form/50151500272338

    message email
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 16, 2015 at 08:45 AM

    Hello Husbanken,

    Did you try to share a screenshot with us? We are unable to see the screenshot you have shared. 

    Do you mean to say that you get incorrect captcha message when you send the form link through email? I did check it and I am unable to replicate the issue you are having. I was able to send the email successfully. Please check the screenshot below:

     

    I also sent test submission in your form and it seems to work as expected. I would suggest you to please share the screenshot of the issue again and we will take a look. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!