What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Requesting Access To This Form.

    Asked by Mike Hamer  on January 16, 2015 at 08:50 AM


    I have a form made using your template. The web developer has gone out of business and I do not have access to the form. Can you help me get access? I have the form reference number 23192694224354.



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    JotForm Support

    Answered by Charlie on January 16, 2015 at 09:09 AM

    Hi Mike,

    Unfortunately, for security reasons, only those users who owned the forms are the only ones can have access to edit, view and delete the forms in the form builder. We can't give passwords, which is encrypted and impossible in our end, in that sense we can't give you access.

    I would recommend that you inform your developer who have access to that account to give you log in credentials for future use. For the meantime, I believe we have no way for us to grant your request.

    Kind regards.