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  • Profile Image

    im not recive de form

    Asked by Johann   on January 16, 2015 at 10:07 AM

    hello. im stay testing the form in one email and not recive. the email to send its contacto@comproautos.cl , 

     

    Into in the mail configurations stay disabled a spam filter. The error start 2 days ago, and not recive nothing.

     

    Regards.

    Page URL:
    http://www.comproautos.cl/cotizar.html

    hello and email spam filter
  • Profile Image

    Answered by Shadae on January 16, 2015 at 11:06 AM

    Hi Johann,

    After reviewing your email address contacto@comproautos.cl I am seeing that it is not currently on our bounce list.

    Our email logs also show that emails are successfully being sent from our server to your email address.

    If you are not seeing the email in your Spam/Junk/Bulk folders, please whitelist our IP addresses.

    http://support.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    I hope this helps. Please inform us if you need further assistance.