Need to cancel my subscription

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    morenita429
    Asked on January 16, 2015 at 10:37 AM

    I am switching to a FREEEE account

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    david
    Answered on January 16, 2015 at 11:27 AM

    Hi,

    I checked our records and it appears you have a PayPal based subscription.  To cancel this:

    (1) Login to your Paypal Account

    (2) Find the latest payment you have made to JotForm

    (3) Click the subscription number for that transaction

    (4) Click on the "Cancel Subscription" button.

    Let us know if you have any further questions and we will be happy to help.