What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Preview Before Submit Widget Bug: The Back Button Submits the Form

    Asked by Somerville on January 16, 2015 at 12:04 PM
    The only issue I see is that the back button on the order summary page is submitting the order, not going back in the form. 
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    JotForm Support

    Answered by Charlie on January 16, 2015 at 01:02 PM


    Thank you for pointing this issue out. I've made a test form and I was able to replicate the problem. It seems that this is a bug in the Preview Before Submit widget.

    Here's a test form that I made: http://www.jotform.com/form/50155052480951 

    I'll escalate this immediately to our developers and back end team so that they can fix this problem. We'll update you immediately when we hear any news.

    Thank you for your understanding and apologies for the inconvenience.

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    Answered by bobware on January 16, 2015 at 03:50 PM

    Not an answer but this is affecting my form as well.
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    Answered by Ben on January 16, 2015 at 04:57 PM

    Hi @bobware

    I have moved your post to a new thread so that we can open a thread there as well allowing our developers to see how many people have this issue.

    You can see the new thread here: http://www.jotform.com/answers/497773 and we will be replying to it shortly.

    Best Regards,

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    JotForm Support

    Answered by widgets on January 17, 2015 at 01:47 AM

    Hi, thank you for reporting the issue. We dig into it and we found the cause of the problem and we fix it immediately.

    We apologize for the inconvenience that have caused you. Please try again and if anything goes wrong please do let us know.

    Thank you for your patience.

    Widget Team