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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Language option is not working correctly

    Asked by romain001 on January 16, 2015 at 12:44 PM


    I get problem with the languages of the form "LIDO - Petra"

    I have verifed with Safari, Firefox, Chrome & Opera.

    When I open the soft it do not work. I should close the window (no quit) and then I open again, it works.

    Do you know a way to fixe it ?

    Thank you


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    JotForm Support

    Answered by Jan on January 16, 2015 at 01:56 PM


    I tried checking your form and the language option is showing properly. I checked the form using Internet Explorer 11, Mozilla Firefox and Google Chrome.

    Here's what you can do:

    1. Log out from JotForm.

    2. Please clear your browser cache.

    3. Close and reopen the browser.

    4. Log back in to JotForm.

    I will also clear your form cache. Hope this helps. Thank you!