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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Tab Widget Not Showing

    Asked by CenterforSalesExcellence on January 16, 2015 at 12:46 PM


    We are experiencing issues with the Forms Tab widget these couple days. It was working fine last week. But today we are notified from the user regards to this issue. Please see the screenshots.



    Page URL:

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    JotForm Support

    Answered by Charlie on January 16, 2015 at 01:50 PM


    Upon checking the form you have above, I was unable to replicate the problem, the form tabs were working properly in my end. I've tested it on latest version of Google Chrome, Firefox and Internet Explorer.


    Can you re-integrate the widget again and see if that fixes the problem. Also, if it's possible, can you ask your user if what browser he/she is using? It might be a couple of problems with his/her side like an outdated browser or an intermittent internet connection.

    Could you also please try testing the form in your end and see if you were able to replicate the problem? We'll wait for your response.

    Thank you.

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    Answered by MihaelaVincze on January 17, 2015 at 01:37 AM



    We are experiencing the same problem: some applications who previously shown the Form tabs are currently not showing them anymore:



    Thank you for the response.


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    JotForm Support

    Answered by jonathan on January 17, 2015 at 10:35 AM

    Hi Michaela,

    We will resolve your issue here http://www.jotform.com/answers/497934



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    Answered by CenterforSalesExcellence on January 19, 2015 at 08:12 AM


    It looks like it is working now but not complete. The tab is not completely "colored" properly compared to what it is before. Can you please take a look? Thank you. Please see the screenshot. 



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    JotForm Support

    Answered by Charlie on January 19, 2015 at 09:28 AM


    You can use this custom CSS code instead:

    .tabs-list li { color:#000; }
    .tabs-list li.current { color:#fff; }
    .current { background:#002B5C!important; color:#fff; }
    .current:before { border-bottom: 28px solid #002B5C!important }
    .current div.liBefore { border-bottom: 28px solid #002B5C!important }
    .current:after  { border-bottom: 28px solid #002B5C!important }
    .current div.liAfter { border-bottom: 28px solid #002B5C!important }

    Add it under the Settings Wizard of the "Form Tabs" widget.

    Under the Settings Wizard.


    You can check the demo form here: http://www.jotform.com/form/50184010283948

    Let us know if you need more assistance on this.

    Thank you.