What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The login message for my account says I'm almost out of "space".

    Asked by afhiwebmaster on January 16, 2015 at 02:36 PM

    How do I tell how much space I'm using, and can I delete something to free up space.

     

    I know my submissions are getting close to the limit, but that's not "space", is it?

    message my account Submissions and how much
  • Profile Image

    Answered by jollymcmuffin on January 16, 2015 at 03:44 PM

    Hi, afhiwebmaster.

    I believe it is, along with Payment and Secure SSL submissions. There is an option to increase the limit for free when you click on the "Account" button (the icon that looks like a man on the upper right corner):

    Just complete any of the options there to increase your limits. If you have already completed all tasks, you can then choose to upgrade. You can also make a copy of your submissions by downloading those in your local machine. Afterwards, delete those on the web to free up space.

    I hope this helps.