Free account and exceeding 10 SSL

  • baingar
    Asked on January 16, 2015 at 4:38 PM

    Estimados,
    Tengo una cuenta gratuita y sobrepase los 10 SSL / seguros (tengo 11) me ha llegado un email con el aviso "se desactivarán todas sus formas". 

    Modifique el formulario y ya no es un SSL, no necesito que sea SSL, solo fue un error.

    Es posible que no se desactiven mis formularios?

    Espero pueda ayudarme.

    Un Saludo Cordial
    --------------------------------

    Dear ,
    I have a free account and exceeding 10 SSL / insurance ( I have 11) I received a emial with the notice " will disable all its forms " .

    Modify the form and is no longer a SSL, SSL does not need it , it was just a mistake.

    You may not disable my forms ?

    Hope you can help me.

    A Cordial Greetings

  • Kiran Support Team Lead
    Replied on January 16, 2015 at 5:51 PM

    I see that your account is scheduled to downgrade due to the overlimit on SSL submissions. As per your request, I have reset the SSL counter for you and activated your account. Since you inform that the SSL form is removed, your account should be fine. Please be noted that this reset can be done only once per account.

    Please let us know if you need any further help.

    Thank you!