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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Free account and exceeding 10 SSL

    Asked by baingar on January 16, 2015 at 04:38 PM

    Estimados,
    Tengo una cuenta gratuita y sobrepase los 10 SSL / seguros (tengo 11) me ha llegado un email con el aviso "se desactivarán todas sus formas". 

    Modifique el formulario y ya no es un SSL, no necesito que sea SSL, solo fue un error.

    Es posible que no se desactiven mis formularios?

    Espero pueda ayudarme.

    Un Saludo Cordial
    --------------------------------

    Dear ,
    I have a free account and exceeding 10 SSL / insurance ( I have 11) I received a emial with the notice " will disable all its forms " .

    Modify the form and is no longer a SSL, SSL does not need it , it was just a mistake.

    You may not disable my forms ?

    Hope you can help me.

    A Cordial Greetings

    Page URL:
    http://www.goren.cl/contenidos/contacto.html

    and 10 ssl My Forms all
  • Profile Image
    JotForm Support

    Answered by Kiran on January 16, 2015 at 05:51 PM

    I see that your account is scheduled to downgrade due to the overlimit on SSL submissions. As per your request, I have reset the SSL counter for you and activated your account. Since you inform that the SSL form is removed, your account should be fine. Please be noted that this reset can be done only once per account.

    Please let us know if you need any further help.

    Thank you!