What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New Form Designer

    Asked by scottspeicher on January 17, 2015 at 08:17 AM

    Ever since you integrated the new form designer and took away some of the old controls and moved them to the designer, I have had trouble. Is there a way to disengage the designer totally from my account and go back to the old way? If not, I'm afraid I will have to move on to another platform. Thanks. 

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    JotForm Support

    Answered by jonathan on January 17, 2015 at 11:32 AM


    Unfortunately, the Form Builder and the new Form Designer is now the new platform.

    The old Form Builder version is no longer available.

    Can you please share to us also which feature/functionality you are struggling with?

    We will do our best to help you make it work.

    How about starting with the Video Course also here 


    It should ease out the starting difficulty also.

    Contact us anytime for any assistance you need.