What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I did not receive an email allowing me to update my password?

    Asked by Kyle Scheren  on January 17, 2015 at 02:21 PM

    I asked to change my password and I did not recieve a confirmation email. Now I can not log in. Please send me a"forgot your password" email so I can change my password.


    Kyle Scheren

    Page URL:

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    JotForm Support

    Answered by EltonCris on January 17, 2015 at 07:24 PM

    Hi Kyle,

    Please try it again this time. You seem to be on unsubscribe's list that's why you aren't getting an email. Please try it again and let us know if you still encounter any problems.

    Thank you!