What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My jotform resizes when you hover a mouse over multi-upload field

    Asked by zackfroot on January 17, 2015 at 10:50 PM
    2. When you hover over the multi upload button the form's size shifts down slightly. I'm guessing this is because of the border applied to the button theme. I want to match the submit button's theme. How can I do this?
  • Profile Image

    Answered by Ben on January 18, 2015 at 05:32 AM


    I am looking at your jotform directly and at your website, but I can not reproduce the change to the size of the jotform.



    Now could you please tell us if you still experience the same issue?

    If so, what is the browser that you experience this is in?

    Best Regards,

  • Profile Image

    Answered by zackfroot on January 18, 2015 at 05:38 AM

    Hi Ben

    It occurs when the carbon style is applied to it. Sorry I was trying to fix it by using a separate style. I am applying the carbon style so that you can have a look at it.

    I would also like to find a solution to the border or shadow for (.qq-uploader) becoming visible when i select/upload an unauthorized file type.
  • Profile Image

    Answered by Ben on January 18, 2015 at 06:59 AM


    Great, thank you.

    I have taken a look at it and I have noticed that there is a border added when you hover the button, but that there is no border when you do not.

    This code resolves this:

    .qq-upload-button.form-submit-button-carbon {
        border: 1px solid transparent !important;

    If you take a look at it, I have added the border to the non hover state, but have made it transparent so that it does not change the look of the field.

    You can see here how to apply the code: Inject Custom CSS Codes

    In regards to the border shadow, I have moved this to a new thread here: http://www.jotform.com/answers/498176 and we will be responding to you there as well, shortly and help you resolve this.

    I have moved it there since we can only assist with one question per thread, allowing us to avoid any possible confusion and to concentrate at one issue at a time until you are satisfied with the results :)

    Best Regards,

  • Profile Image

    Answered by zackfroot on January 21, 2015 at 06:29 AM

    It seems to fix the shifting problem. However I am unsure as to the theme. I am trying to look into custom button themes. However thanks for your great support as usual. Very pleased with JotForm.

  • Profile Image

    Answered by Ben on January 21, 2015 at 08:10 AM

    Great and thank you. Do let us know if you experience any issues with other themes and we would be happy to assist.