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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are not receiving notifications

    Asked by shandawson on January 17, 2015 at 11:21 PM

    We are not receiving notifications for submissions on "Rate Request from NHAtravel.com"


    Please advise

    Page URL:

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    JotForm Support

    Answered by Welvin on January 18, 2015 at 03:00 AM


    That is because your notification email settings are not properly configured. Your first notifier doesn't have the recipient email address and the sender name is not set:


    And your second notifier also doesn't have the sender name and email:

    You will not receive the form email if any of these settings are missing or not configured to your form notifiers. Kindly check and correct it.