We are not receiving notifications

  • shandawson
    Asked on January 17, 2015 at 11:21 PM

    We are not receiving notifications for submissions on "Rate Request from NHAtravel.com"

     

    Please advise

  • Welvin Support Team Lead
    Replied on January 18, 2015 at 3:00 AM

    Hi,

    That is because your notification email settings are not properly configured. Your first notifier doesn't have the recipient email address and the sender name is not set:

    We are not receiving notifications Image 1 Screenshot 30

     

    And your second notifier also doesn't have the sender name and email:

    We are not receiving notifications Image 2 Screenshot 41

    You will not receive the form email if any of these settings are missing or not configured to your form notifiers. Kindly check and correct it.

    Thanks