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  • Profile Image

    We are not receiving notifications

    Asked by shandawson on January 17, 2015 at 11:21 PM

    We are not receiving notifications for submissions on "Rate Request from NHAtravel.com"

     

    Please advise

    Page URL:
    nhatravel.com

    notification email
  • Profile Image
    JotForm Support

    Answered by Welvin on January 18, 2015 at 03:00 AM

    Hi,

    That is because your notification email settings are not properly configured. Your first notifier doesn't have the recipient email address and the sender name is not set:

     

    And your second notifier also doesn't have the sender name and email:

    You will not receive the form email if any of these settings are missing or not configured to your form notifiers. Kindly check and correct it.

    Thanks