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  • Profile Image

    Submit button not showing in lightbox window in mobile device

    Asked by ninim on January 18, 2015 at 03:33 AM

    I have the same problem with my form in lightbox on mobile - no submit button showing.  How do I set the embedded lightbox code to "scrolling=yes"?

    Thank you!

    lightbox scrolling lightbox size
  • Profile Image

    Answered by Ben on January 18, 2015 at 06:18 AM

    Hi,

    When you grab a lightbox code, you get something like this:

    <script src="//d2g9qbzl5h49rh.cloudfront.net/static/feedback2.js?3.2.4964" type="text/javascript">
    var JFL_50158853659163= new JotformFeedback({
    formId:'50158853659163',
    base:'http://jotform.com/',
    windowTitle:'Your title',
    background:'#FFA500',
    fontColor:'#FFFFFF',
    type:false,
    height:500,
    width:700,
    openOnLoad:false
    });
    </script>
    <a class="lightbox-50158853659163" style="cursor:pointer;color:blue;text-decoration:underline;">Open jotform</a>

    Now, what you can do is to change the height above to some value that would allow you to see the entire jotform instead only part of it. For example if you add 100, which in the example above would be height:600 you can see if entire jotform is shown or if you need to add more space.

    Do let us know how it goes.

    Best Regards,
    Ben