My form says that I have reached the quota limit, but there have only been 21 submissions. Don't free accounts allow for 100 submissions?

  • Profile Image
    Will Schupmann 
    Asked on January 18, 2015 at 12:27 PM
  • Profile Image
    Shadae
    Answered on January 18, 2015 at 01:24 PM

    Hi Will,

    After reviewing your email address, I am seeing that you have not established an account with use. Your form is currently being used on guest account. Guest accounts can receive up to 20 submissions per month, as such you are currently over your submission limit.

    You can however create an account using your email address (wschupmann@gmail.comand all of your form will be associated with the account. Your account will be on our free plan and will have a submission limit of 100.

    You can sign up for your account at this link: https://www.jotform.com/signup

    I hope this helps, please inform us if you need further assistance.

    Thank you.