What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form says that I have reached the quota limit, but there have only been 21 submissions. Don't free accounts allow for 100 submissions?

    Asked by Will Schupmann  on January 18, 2015 at 12:27 PM
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    Answered by Shadae on January 18, 2015 at 01:24 PM

    Hi Will,

    After reviewing your email address, I am seeing that you have not established an account with use. Your form is currently being used on guest account. Guest accounts can receive up to 20 submissions per month, as such you are currently over your submission limit.

    You can however create an account using your email address (wschupmann@gmail.comand all of your form will be associated with the account. Your account will be on our free plan and will have a submission limit of 100.

    You can sign up for your account at this link: https://www.jotform.com/signup

    I hope this helps, please inform us if you need further assistance.

    Thank you.