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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not being displayed in mobile device.

    Asked by Harrison  on January 18, 2015 at 07:56 PM

    Hello,

     

    I followed the instruction that were given to me earlier about "checking the make responsive" box after creative the forms. I did that to all six forms, clicked saved and then got the codes for wordpress site.

     

    I then built a tester site on weebly.com and published it. When the site in converted to mobile mode the forms do not show up at all. when I click on desktop view forms work.

     

    What am I doing wrong? link of the site below please use mobile to view the issue.

     

    Thanks

    Page URL:
    http://formtestsite.weebly.com/

    Mobile site saved thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 19, 2015 at 02:05 AM

    Hello Harrison,

    I did check your web page where you have embedded your form and I am unable to replicate the issue you are having. Your form is being displayed correctly in my mobile device. Please check the screenshot below:

    Please let us know your wordpress web page URL where you have embedded your form and we will take a look. Which embed code you have used to embed your form in wordpress? I would suggest you to use "Wordpress Plugin" or "iFrame embed code". The following guides should help you:

    Wordpress plugin: https://www.jotform.com/help/174-Wordpress-Plugin-for-Wordpress-org-version- 

    iFrame embed code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by adlinformerdistribution on February 12, 2015 at 06:49 AM

    It's not working on mobile devices (apple) at www.adelaideletterboxdistribution.com.au - I have used your wp integration plugin...still not working
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 12, 2015 at 07:58 AM

    Hello adlinformerdistribution,

    I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/514672 

    Thank you!