What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please change my account username.

    Asked by PRH_SA on January 19, 2015 at 06:05 AM
    My boss has asked for one more thing. He'd like the username to be changed from PRH_SA to digital@randomstruik.co.za. I thought I'd be able to do this but I see I don't have access to edit it. Would you please be able to do that for us as well?

    That should be my last request. Thanks again.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 19, 2015 at 09:21 AM

    Hello PRH_SA,

    Please be noted that account username can only be changed by JotForm staff. 

    Upon your request, I have changed your account username to "digital@randomstruik.co.za". Please sign out form your account and then sign in again with your new username.

    Thank you!