A Lot Of Extra Fields or Text in Email Notification From Form

  • JasonMarsh
    Asked on January 19, 2015 at 10:14 AM

    Hi, As you will see from the attached the form contains duplicate info before the actual question and answer info.

    I am guessing something is not right?

    Jason Marsh

     

    Jotform Thread 498599 Screenshot
  • Charlie
    Replied on January 19, 2015 at 10:55 AM

    Hi,

    Upon checking your form, I see in your "Emails" setting that you have a lot of duplicated fields. Not sure if it was previously setup or a glitch in the form builder. Please do edit or another notification, you'll be able to fix the problem by that.

    A Lot Of Extra Fields or Text in Email Notification From Form Image 1 Screenshot 30

    Under the Compose email window, you'll see a lot of duplicate fields.

    A Lot Of Extra Fields or Text in Email Notification From Form Image 2 Screenshot 41

     

    You can remove the unnecessary codes or duplicates from there.

    Let us know if you need more assistance on this.

    Thank you.