What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A Lot Of Extra Fields or Text in Email Notification From Form

    Asked by JasonMarsh on January 19, 2015 at 10:14 AM

    Hi, As you will see from the attached the form contains duplicate info before the actual question and answer info.

    I am guessing something is not right?

    Jason Marsh

     

    Screenshot
    extra info contains attached and
  • Profile Image
    JotForm Support

    Answered by Charlie on January 19, 2015 at 10:55 AM

    Hi,

    Upon checking your form, I see in your "Emails" setting that you have a lot of duplicated fields. Not sure if it was previously setup or a glitch in the form builder. Please do edit or another notification, you'll be able to fix the problem by that.

    Under the Compose email window, you'll see a lot of duplicate fields.

     

    You can remove the unnecessary codes or duplicates from there.

    Let us know if you need more assistance on this.

    Thank you.