Account over limit: Account over allocated upload space

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    yadish11
    Asked on January 19, 2015 at 12:20 PM

    It says I'm over my upload space. I'm not sure what that even means.

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    Ben
    Answered on January 19, 2015 at 01:14 PM

    Hi,

    The reason why you are over limit is because our free plans have a maximum of 100 MB of hard disk space allocated to them. At this moment you are using 131.35 MB of space.

    You will need to log into your account and go to Submissions Panel and remove the submissions with attached files in order to drop the used space.

    Do note that if you need the files, you will need to download them first as once you delete them from our system they can not be restored.

    To delete the file you will need to delete the entire submissions data associated with the file, so the same applies as mentioned above about creating the backup first.

    Do let us know if you have any further questions and we would be happy to assist.

    Best Regards,
    Ben