What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The reason why you are over limit is because our free plans have a maximum of 100 MB of hard disk space allocated to them. At this moment you are using 131.35 MB of space.
You will need to log into your account and go to Submissions Panel and remove the submissions with attached files in order to drop the used space.
Do note that if you need the files, you will need to download them first as once you delete them from our system they can not be restored.
To delete the file you will need to delete the entire submissions data associated with the file, so the same applies as mentioned above about creating the backup first.
Do let us know if you have any further questions and we would be happy to assist.