Our application is not processing on our website. Please help!

  • LaceyJo
    Asked on January 19, 2015 at 1:03 PM

    I have checked the integration, conditions etc but the buttons are not working and the conditions are not being triggered.  Please help!

  • Kiran Support Team Lead
    Replied on January 19, 2015 at 2:11 PM

    I see that the JotForm is embedded on your website using default JavaScript method. It seems that there is a conflict with the scripts on your website. At this moment, we request you to try embedding the JotForm on your website using iframe method. Please refer to the following guide that can assist you with this : 

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please get back to us if the issue still persists. We will be happy to look into this issue further.

    Thank you!!