What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our application is not processing on our website. Please help!

    Asked by LaceyJo on January 19, 2015 at 01:03 PM

    I have checked the integration, conditions etc but the buttons are not working and the conditions are not being triggered.  Please help!

    Page URL:

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    JotForm Support

    Answered by Kiran on January 19, 2015 at 02:11 PM

    I see that the JotForm is embedded on your website using default JavaScript method. It seems that there is a conflict with the scripts on your website. At this moment, we request you to try embedding the JotForm on your website using iframe method. Please refer to the following guide that can assist you with this : 


    Please get back to us if the issue still persists. We will be happy to look into this issue further.

    Thank you!!